Title VI / Nondiscrimination Policy and Complaint Process

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Title VI/Nondiscrimination Policy and Complaint Process

The City of Coral Springs values diversity and both welcomes and actively seeks input from all interested parties, regardless of cultural identity, background or income level. Moreover, the CITY does not tolerate discrimination in any of its programs, services or activities. The CITY will not exclude participation in, deny the benefits of, or subject to discrimination anyone on the grounds of race, color, national origin, sex, age, disability, religion, income, family status, sexual orientation, gender identity, or gender expression. The CITY will actively work to ensure inclusion of everyone in our community so that our programs, services and activities represent the diversity we enjoy.

Anyone who requires special language services should contact the CITY’s Title VI Coordinator:

Paul Carpenter
City of Coral Springs
2730 N. University Drive
Coral Springs, Florida 33365
Phone: (954) 344-1159
Fax:  (954) 344-1181
pcarpenter@coralsprings.org

Title VI Grievance Procedure

Purpose
The purpose of the City of Coral Springs’  Title VI program is to establish and implement procedures that comply with Title VI of the Civil Rights Act of 1964, the Civil Rights Restoration Act of 1987, the Americans with Disabilities Act of 1990 (ADA), as well as other related federal and state statutes and regulations. These procedures have been adopted to conform to Federal Transit Administration (FTA) and Federal Highway Administration (FHWA) regulations, as well to Florida Department of Transportation (FDOT) guidelines. The City does not tolerate discrimination in any of its programs, services or activities; and will not exclude participation in, deny the benefits of, or subject to discrimination anyone on the grounds of race, color, national origin, sex, age, disability, religion, income or family status. The City values diversity and both welcomes and actively seeks input from all interested parties, regardless of cultural identity, background or income level.

Procedure

  1. All complaints shall include:

    • Name, address and contact number of the person making the complaint;
    • Names, addresses and contact numbers of witnesses;
    • A narrative or statement describing the alleged violation of Title VI, including date and time of the alleged violation and City program or facility where the alleged violation occurred; and
    • Any other documentation that may provide any additional explanation or identification of the alleged violation.

      Note: Alternative means of filing complaints, such as personal interviews or a recording of the complaint will be made available for persons upon request.

  2. All complaints shall be filed no later than 180 days from the date of the alleged discrimination.

  3. Within fifteen (15) calendar days after receipt of the complaint, the Title VI Coordinator will meet with the complainant to discuss the complaint and possible resolution.

  4. Within thirty (30) calendar days of the meeting, the Title VI Coordinator will complete an investigation of the allegations and respond in writing to the person who filed the complaint.  The Florida Department of Transportation (FDOT), Equal Opportunity Office, and Statewide Title VI Coordinator shall be notified of the complaint.

  5. Should the CITY be unable to satisfactorily resolve the complaint, the Title VI Coordinator will forward the complaint, along with a record of its disposition, to the FDOT Statewide Title VI Coordinator. FDOT will assume jurisdiction over the complaint for continued processing.

Retaliation
Retaliation is prohibited under Title VI of the Civil Rights Act of 1964 and related federal and state nondiscrimination authorities. It is the policy of the City that persons filing a grievance of discrimination should have the right to do so without interference, intimidation, coercion or fear of reprisal. Anyone who feels they have been subjected to retaliation should report such incident to the Title VI Coordinator.

Title VI Grievance Form

ADA (Americans with Disabilities Act)/504 Statement

Section 504 of the Rehabilitation Act of 1973 (Section 504), the Americans with Disabilities Act of 1990 (ADA) and related federal and state laws and regulations forbid discrimination against those who have disabilities. Furthermore, these laws require federal aid recipients and other government entities to take affirmative steps to reasonably accommodate the disabled and ensure that their needs are equitably represented in the transportation planning process.

The City of Coral Springs will make every effort to ensure that its facilities, programs, services and activities are accessible to those with disabilities. The City will make every effort to ensure that its advisory committees and public involvement activities include representation by the disabled community and disability service groups.

The City encourages the public to report any facility, program, service or activity that appears inaccessible to the disabled. Furthermore, the City will provide reasonable accommodation to disabled individuals who wish to participate in public involvement events or who require special assistance to access City facilities, programs, services or activities

Questions, concerns, comments or requests for accommodation should be made to the CITY’s ADA Coordinator:

Dale Pazdra
City of Coral Springs
9551 West Sample Road
Coral Springs, Florida 33365
Phone: (954) 344-1152
Fax: (954) 344-1151
HRDRP@coralsprings.org

Limited English Proficiency (LEP)

The City of Coral Springs is committed to making its services, programs and activities available to everyone, regardless of language barriers. As residents, workers or visitors who contribute to the quality of life in the city, LEP individuals are entitled to meaningful access to city services. As a recipient of federal funds, the city is required by federal law to plan for and provide LEP individuals with meaningful access to city services, programs and activities. Executive Order 13166, titled Improving Access to Services for Individuals with Limited English Proficiency indicates that differing treatment based upon an individual's inability to speak, read, write or understand English is a type of national origin discrimination. It directs federal agencies to publish guidance for its respective recipients clarifying their obligation to ensure that such discrimination does not take place. This Executive Order applies to all state and local agencies that receive federal funds, including all city service areas receiving federal funds.

Data Collection:

FHWA regulations require federal-aid recipients to collect racial, ethnic and other similar demographic data on beneficiaries of or those affected by City of Coral Springs programs, services and activities. The City accomplishes this through the use of census data, American Community Survey reports, Environmental Screening Tools (EST), surveys, and other methods. From time to time, the City may find it necessary to request voluntary identification of certain racial, ethnic or other data from those who participate in its public involvement events. This information assists the City with improving its targeted outreach and measures of effectiveness. Self-identification of personal data to the City will always be voluntary and anonymous. Moreover, the City will not release or otherwise use this data in any manner inconsistent with the federal regulations.

Assurances:

Every three years, or commensurate with a change in City of Coral Springs executive leadership year, the City of Coral Springs must certify to FHWA and FDOT that its programs, services and activities are being conducted in a nondiscriminatory manner. These certifications are termed ‘assurances’ and serve two important purposes. First, they document the City’s commitment to nondiscrimination and equitable service to its community. Second, they serve as a legally enforceable agreement by which the City of Coral Springs may be held liable for breach.